Frequently Asked Questions
We have a 30-day return policy, which means you have 30 days after receiving your item to request FREE a return or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return or exchange, you can contact us at info@walababy.com.
If your return or exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Once your package is delivered, we will either ship out the item you're exchanging for or issue the refund for returns. We process returns and exchanges within 5-10 business days of receiving the package.
You can always contact us for any return question at info@walababy.com.
Bamboo fabric offers natural UV protection, making it an ideal choice for shielding kids delicate skin from harmful UV rays. It's soft, breathable, and hypoallergenic, ensuring maximum all-day comfort for your little one.
UPF (Ultraviolet Protection Factor) measures the amount of UV radiation that penetrates a fabric and reaches the skin. UPF 50+ is the highest rating, blocking over 98% of UV rays. Choosing clothing with UPF 50+ ensures superior sun protection for your baby.
No, Walababy rompers were built for every day use and are not suited for swimming. They should be worn like all other pieces of day wear.
Bamboo is a highly sustainable material, requiring minimal water and no pesticides to grow. It grows quickly and regenerates naturally, making it an eco-friendly choice for clothing production. Additionally, bamboo fabric is biodegradable, further reducing its environmental impact.
Our rompers are very light and breathable. We follow the APP guidelines around what temperatures are safe for babies and their recommendation is to not have babies outside if the heat index is above 90 degrees. We, of course, recommend monitoring your baby during warmer days like you would with any other outfit.
Yes, bamboo clothing is typically machine washable. We recommend using a gentle cycle with cold water and mild detergent to maintain the integrity of the fabric. Avoid using bleach or fabric softeners, as they can damage bamboo fibers.
We prioritize the safety and privacy of children. In today's digital age, sharing photos of kids online can pose risks, including privacy breaches and potential exploitation. By not featuring children's' faces in our marketing materials, we aim to protect their identities and preserve their innocence.
We are available Monday through Friday to answer any questions. Email us info@walababy.com
